Privacy Policy

Last updated: January 1, 2024

1. Introduction

Hero Swipe Company Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile games and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address when creating an account
  • Age or date of birth for age verification
  • Payment information for in-game purchases
  • Communication preferences and contact information

2.2 Automatically Collected Information

When you use our games, we automatically collect:

  • Device information (model, operating system, unique identifiers)
  • Game usage data and progress
  • IP address and general location information
  • Performance and crash data
  • Advertising identifiers

3. How We Use Your Information

We use the collected information to:

  • Provide and improve our games and services
  • Process transactions and deliver purchased content
  • Personalize your gaming experience
  • Communicate with you about updates and promotions
  • Provide customer support
  • Analyze usage patterns and improve our games
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • With service providers who assist in operating our games
  • For advertising and analytics purposes (with anonymized data)
  • To comply with legal requirements or protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)
  • With your consent or at your direction

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Children's Privacy

Our games are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. Parents who believe their child has provided us with personal information should contact us immediately.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent (where applicable)

To exercise these rights, please contact us at contact@heroswipe.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our games and services. For more information about our use of cookies, please see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in our games or sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@heroswipe.com